At Peak we strive to attract individuals who will enjoy our culture and values: to put customers first, be innovative, stay agile, always respectful, and show pride and passion. Our customers are at the heart of everything we do, and we’re passionate about supporting our employees to reach their full potential and exceed our customers’ expectations, and we need your help to realise this.
Reporting to the Global Head of Sales, the Sales Analyst will be responsible for the collection, analysis and reporting of sales related data in an on-going effort to increase overall sales productivity and support strategic decision making . The development and tracking of leading/lagging key performance indicators will be critical to enhance the understanding of the business to improve decision making.
You will work with our global sales teams regularly to ensure accurate reporting of sales numbers. This will suit someone who enjoys creating and customising reporting dashboards, conducting quantitative and qualitative sales analysis and providing internal support to account management and sales teams whilst scrutinising data integrity within our SAP system.
Your duties will include:
Providing bespoke reports and analysis of specific sales data to global sales management team and key account management teams
Supporting the global service sales and regional management by ensuring accurate reporting and analysis of performance against KPI’s
Collaborating with global sales managers to ensure timely and accurate forecasting of sales and opportunity pipeline
Demonstrating a strong understanding of end-to-end business processes, supporting the global Head of Sales to underpin best practice and governance throughout
You will have experience of working in a similar role and ideally be educated to degree level. It would be highly beneficial if you have advanced proficiency in Microsoft Excel and Office as well as knowledge of SAP B1.
You will also possess:
Ability to be comfortable and credible in reviewing and analysing prospective sales data
Excellent problem-solving skills, with ability to understand wider scope and impact of business decision making
Excellent oral and written communication skills, ability to interact effectively with all levels of management
Ability to prioritise, manage time effectively, escalate issues appropriately, and keep information confidential
Ability to work independently and problem solve
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We are offering hybrid working with flexible start times as well as the opportunity to develop your career within an expanding global organisation. I f you're looking to be valued and appreciated then look no further as we’d love to hear from you.
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
21/05/2024
At Peak we strive to attract individuals who will enjoy our culture and values: to put customers first, be innovative, stay agile, always respectful, and show pride and passion. Our customers are at the heart of everything we do, and we’re passionate about supporting our employees to reach their full potential and exceed our customers’ expectations, and we need your help to realise this.
Reporting to the Global Head of Sales, the Sales Analyst will be responsible for the collection, analysis and reporting of sales related data in an on-going effort to increase overall sales productivity and support strategic decision making . The development and tracking of leading/lagging key performance indicators will be critical to enhance the understanding of the business to improve decision making.
You will work with our global sales teams regularly to ensure accurate reporting of sales numbers. This will suit someone who enjoys creating and customising reporting dashboards, conducting quantitative and qualitative sales analysis and providing internal support to account management and sales teams whilst scrutinising data integrity within our SAP system.
Your duties will include:
Providing bespoke reports and analysis of specific sales data to global sales management team and key account management teams
Supporting the global service sales and regional management by ensuring accurate reporting and analysis of performance against KPI’s
Collaborating with global sales managers to ensure timely and accurate forecasting of sales and opportunity pipeline
Demonstrating a strong understanding of end-to-end business processes, supporting the global Head of Sales to underpin best practice and governance throughout
You will have experience of working in a similar role and ideally be educated to degree level. It would be highly beneficial if you have advanced proficiency in Microsoft Excel and Office as well as knowledge of SAP B1.
You will also possess:
Ability to be comfortable and credible in reviewing and analysing prospective sales data
Excellent problem-solving skills, with ability to understand wider scope and impact of business decision making
Excellent oral and written communication skills, ability to interact effectively with all levels of management
Ability to prioritise, manage time effectively, escalate issues appropriately, and keep information confidential
Ability to work independently and problem solve
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We are offering hybrid working with flexible start times as well as the opportunity to develop your career within an expanding global organisation. I f you're looking to be valued and appreciated then look no further as we’d love to hear from you.
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Head of Logistics
We are delighted to be recruiting for a Head of Logistics to lead a team based in our HQ Inchinnan, Glasgow. Reporting to the Global Supply Chain & Logistics Manager, this will be a key role in contributing to our continued growth as a leading innovator in the design, manufacture and support of high performance gas generators.
You will be responsible for:
Managing and Developing Logistical Geographical Hubs
Leading the Global Strategy for Cost Effective Logistics, Optimised Transport Routes and Storage Levels
End to End Reporting of Logistics Costs and Logistical KPI’s with YoY Improvements
Managing the Global Supply Chain Data Compliance and Global Logistical Regulatory Compliance
Maintaining Global Business Process Flows (Visio)
Managing Consigned materials for OEM customers globally
Ideally you will have +5 years experience in a similar role and qualifications and experience such as CILT, BIFA, CIPS, Inward Processing, Auditing and SAP proficiency are preferential. You will have demonstrable experience in Logistical Change Management and in leading a team to deliver.
You will also possess:
Experience of Global Import / Export – HRMC & Global Custom regulations
High System Literacy and Effective Reporting (SAP, Excel, etc.)
Effective Time Management, Organisational and Team Building Skills
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
13/05/2024
Head of Logistics
We are delighted to be recruiting for a Head of Logistics to lead a team based in our HQ Inchinnan, Glasgow. Reporting to the Global Supply Chain & Logistics Manager, this will be a key role in contributing to our continued growth as a leading innovator in the design, manufacture and support of high performance gas generators.
You will be responsible for:
Managing and Developing Logistical Geographical Hubs
Leading the Global Strategy for Cost Effective Logistics, Optimised Transport Routes and Storage Levels
End to End Reporting of Logistics Costs and Logistical KPI’s with YoY Improvements
Managing the Global Supply Chain Data Compliance and Global Logistical Regulatory Compliance
Maintaining Global Business Process Flows (Visio)
Managing Consigned materials for OEM customers globally
Ideally you will have +5 years experience in a similar role and qualifications and experience such as CILT, BIFA, CIPS, Inward Processing, Auditing and SAP proficiency are preferential. You will have demonstrable experience in Logistical Change Management and in leading a team to deliver.
You will also possess:
Experience of Global Import / Export – HRMC & Global Custom regulations
High System Literacy and Effective Reporting (SAP, Excel, etc.)
Effective Time Management, Organisational and Team Building Skills
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Reporting to the IT Infrastructure Manager, the primary focus for this role will be on closing 1st and 2nd line IT service tickets from colleagues primarily in Europe.
As part of a company-wide IT team, you will be supporting and delivering global IT initiatives and projects. The successful candidate will work within the IT team to develop company-wide standards and processes that meet internal customer expectations whilst collaborating with IT colleagues in India and North America.
Your duties will include:
Fulfilling service requests and incidents in a timely manner, particularly those relating to the European team
Working closely with end-users, business analysts, and the applications team to troubleshoot and resolve issues related to infrastructure and software applications
Providing 1st and 2nd line application and infrastructure support for core services in line with agreed service levels and working practices
Adhering to pre-defined service management processes while addressing incidents
Setting up of laptops, mobile phones, printers and other devices for new starters and colleagues
Creating new application/AD/M365 user accounts
You’ll be a motivated individual who enjoys working as part of a team. As a customer- driven person, you’ll naturally strive to find solutions for our Peak employees and communicate to them effectively. Our IT team is always looking to exceed our customer’s expectations!
You will also have experience of:
Windows Server 2019 , Windows 10 – 11
Network administration and troubleshooting
Familiarity with working in a support ticket system
Excellent hardware and software diagnostic skills
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We are offering hybrid working with flexible start times as well as the opportunity to develop your career within an expanding global organisation. I f you're looking to be valued and appreciated then look no further as we’d love to hear from you.
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
11/05/2024
Reporting to the IT Infrastructure Manager, the primary focus for this role will be on closing 1st and 2nd line IT service tickets from colleagues primarily in Europe.
As part of a company-wide IT team, you will be supporting and delivering global IT initiatives and projects. The successful candidate will work within the IT team to develop company-wide standards and processes that meet internal customer expectations whilst collaborating with IT colleagues in India and North America.
Your duties will include:
Fulfilling service requests and incidents in a timely manner, particularly those relating to the European team
Working closely with end-users, business analysts, and the applications team to troubleshoot and resolve issues related to infrastructure and software applications
Providing 1st and 2nd line application and infrastructure support for core services in line with agreed service levels and working practices
Adhering to pre-defined service management processes while addressing incidents
Setting up of laptops, mobile phones, printers and other devices for new starters and colleagues
Creating new application/AD/M365 user accounts
You’ll be a motivated individual who enjoys working as part of a team. As a customer- driven person, you’ll naturally strive to find solutions for our Peak employees and communicate to them effectively. Our IT team is always looking to exceed our customer’s expectations!
You will also have experience of:
Windows Server 2019 , Windows 10 – 11
Network administration and troubleshooting
Familiarity with working in a support ticket system
Excellent hardware and software diagnostic skills
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We are offering hybrid working with flexible start times as well as the opportunity to develop your career within an expanding global organisation. I f you're looking to be valued and appreciated then look no further as we’d love to hear from you.
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
We are recruiting a self-motivated Technical Support Specialist who is fluent in English and German who will be responsible for providing a high level of technical support to the large network of Peak customers, distributors and OEMs across EMEA. Managing the technical support workload ensuring that emails and phone calls are prioritised in order of urgency and responded to within agreed Service Level Agreement (SLA). Please note that this is not an IT related role.
Duties include:
Providing technical support in conjunction with the service management system (SMS)
Responding to all incoming technical enquiries (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
In conjunction with Service Managers, ensuring all phone calls resulting in Field Service Engineer (FSE) on site assistance are responded to and organised within SLA of 2 hours
Using SMS, ensuring all relevant field visit data is captured by FSEs with system generated visit reports being promptly sent to customers
Working closely with the FSE’s, ensuring cost effective and efficient planning of the monthly workload ensuring that any breakdown visit meets the customer response time SLA
This role would suit someone who is customer driven with an interest in Technical support or experience of mechanical/ electrical fault diagnosis. You will have exceptional communication skills and proficiency in German would be highly advantageous.
In addition, you will possess:
Self-motivation and the ability to work with minimal supervision
Able to interface comfortably with customers at all levels both internally and externally
Ability to work under pressure against tight deadlines
Good organisational skills
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
09/05/2024
We are recruiting a self-motivated Technical Support Specialist who is fluent in English and German who will be responsible for providing a high level of technical support to the large network of Peak customers, distributors and OEMs across EMEA. Managing the technical support workload ensuring that emails and phone calls are prioritised in order of urgency and responded to within agreed Service Level Agreement (SLA). Please note that this is not an IT related role.
Duties include:
Providing technical support in conjunction with the service management system (SMS)
Responding to all incoming technical enquiries (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
In conjunction with Service Managers, ensuring all phone calls resulting in Field Service Engineer (FSE) on site assistance are responded to and organised within SLA of 2 hours
Using SMS, ensuring all relevant field visit data is captured by FSEs with system generated visit reports being promptly sent to customers
Working closely with the FSE’s, ensuring cost effective and efficient planning of the monthly workload ensuring that any breakdown visit meets the customer response time SLA
This role would suit someone who is customer driven with an interest in Technical support or experience of mechanical/ electrical fault diagnosis. You will have exceptional communication skills and proficiency in German would be highly advantageous.
In addition, you will possess:
Self-motivation and the ability to work with minimal supervision
Able to interface comfortably with customers at all levels both internally and externally
Ability to work under pressure against tight deadlines
Good organisational skills
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.