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Peak Scientific Glasgow
01/02/2023
Reporting to the Service Sales Team Leader this position will oversee the full sales process of renewing service contracts in designated territories. In this role, you will be working alongside the service delivery, sales, finance and order processing teams to ensure that customer contracts are renewed in a timely manner. You will also be responsible for quoting and following up with customers to grow service revenue within their designated territories. Your duties will include: Effectively promoting Peak Scientific products through service plan renewals to end users Identifying up sale and cross sale opportunities Nurturing relationships with existing customers to retain loyalty whilst developing customer service opportunities Keeping lapsed contracts to a minimum and following up with existing leads and maximising service business opportunities Updating CRM with details of all customer activity Creating sales quotations, order management and facility service/product delivery Ideally, you’ll have end user sales experience or in B2B sales. You will also be customer focussed and able to build relationships and gain trust over the phone/email. The successful candidate will have proven experience of working autonomously and as part of a team. As a results driven individual, you will have the ability to manage your personal and team targets. You will also possess: Exceptional organisation skills with the ability to look at data surrounding parts Self motivation with the ability to plan time effectively and prioritise Ability to manage relationships with a wide range of stakeholders, both internal and external, including customers and colleagues both at a national and international level Resilience – ability to remain effective and positive in the face of pressure Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business. Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company.  If you have what it takes to be part of Peak, click APPLY! Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Peak Scientific Glasgow
01/02/2023
Reporting to the Service Sales Team Leader, you will be responsible for managing OEM key accounts, maintaining long term relationships, selling/educating our existing customers on service contracts, and maximising sales opportunities within them. Additionally, in line with Peak’s strong customer service ethos, the role will involve further development of Peak Protected customer service strategies and functions. This would be primarily an inside sales role supporting the EMEA territory and will involve intermittently domestic and overseas travel so a Passport is required. Your duties will include: Driving OEM service revenue growth through direct and pass through service contracts Directly managing order intake for all EMEA OEM service contracts whilst ensuring revenue targets are met Acting as the key interface between the OEM service sales managers in EMEA and the OEM Key account managers Playing an integral role in growing and developing existing clients Cultivating relationships with customers to ensure their needs are being met and to uncover opportunities up/cross selling Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations Supporting OEM Key account managers in delivering business plans/strategies in EMEA You will have proven Inside Sales experience with demonstrable experience in generating and closing sales opportunities. The successful candidate will also have the ability to educate, pique interest and close sales via phone and email through various sales channels. We are looking for someone ambitious, resilient and self-motivated to join a high performing team. You will also possess: The ability to comfortably forecast an active and accurate sales pipeline utilising our CRM SAP A customer focused approach with the ability to build relationships and gain trust The ability to pull, manipulate, and interpret data with ease Results driven approach with the ability to manage personal and collective team targets Microsoft Office Skills experience and ideally, previous use of CRM ideally Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business. Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company.  If you have what it takes to be part of Peak, click APPLY!
Peak Scientific Glasgow
01/02/2023
Reporting to the Vendor Quality Engineer, this role is primarily focused on providing quality engineering knowledge and guidance to line technicians with respect quality standards, product and process/systems knowledge. You will be providing support supplier management by collating and reviewing data and working with suppliers to resolve quality issues as well as conducting supplier audits. Your duties will include: Inspecting and reporting (FAI) on new components/metalwork received from suppliers in support of new product introduction Developing quality assurance techniques and methodologies and applying to PEAK manufacturing Supporting quality technicians with respect to quality standards, product knowledge and awareness of PEAK manufacturing systems in order to quickly resolve inspection issues Collecting data on supplier quality from incoming inspection and from NCR’s raised on the shopfloor to provide data on supplier performance Working with suppliers on specific quality issues and support them to improve manufacturing processes or collect feedback on manufacturability of the design and feedback information to design engineering Work with Manufacturing Engineering to introduce quality checks/processes into the new processes and products You will have excellent communication skills, be self-motivated and a team player. In this role, you will use measurement instruments such as such as digital callipers, digital volt meters, pressure gauges and flow meters. Experience of interpreting Technical Drawings and specification would be essential as well as the ability to use hand and power tools to build electro-mechanical devices. Experience of Lean Six-Sigma would be advantageous. You will also possess: A minimum of an HNC in an engineering related subject, preferably incorporating quality. Experience of internal auditing of Quality Management Systems Ability to interpretate and apply product standards Willingness to embrace new challenges within a growing company and the flexibility and commitment to achieve company objectives Good working knowledge of MSWord and Excel and a clean, full UK driving license Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business. Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. We offer a competitive package and opportunities to develop within an expanding international company.  If you have what it takes to be part of Peak, click APPLY!
Peak Scientific Glasgow
01/02/2023
This opportunity is based from Peak’s headquarters (HQ) in Inchinnan, just outside of Glasgow as part of our busy Marketing team. This role is responsible for delivering a pivotal function in marketing funnel management primarily through opportunity administering, excel data formatting and reporting on marketing activity from key data sources. Providing the global business and wider marketing and sales business functions with marketing key performance indicator reports, this role enables decision making in communication channel use and assist global sales functions in realising potential opportunities. In this role, you will be the lead business system user, the Administrator will be responsible for raising orders, ensuring timely payment with colleagues in Accounts and pulling stock reports for marketing materials held at HQ. Your duties will also include: Administering leads to sales and service sales functions Leading Zendesk user for website enquiries response Being responsible for leading on website live chat and updating Frequently Asked Questions Managing marketing data enabling customer communications and support other business functions Pulling data and creating reports from business systems Raising Purchase Orders and liaising with Accounts teams to ensure timely payment Providing general marketing support including but not exclusive to website updates, Document Asset Management system document and user management, email marketing and social media support Ideally you will have experience of working with CRM and business systems and any previous experience or working within a B2B marketing role would be highly advantageous. More importantly, you’ll have exceptional written and verbal communication skills with a strong eye for detail. You will also possess: The ability to multi-task whilst being highly organised The self-motivation to use your initiative and adapt as part of a team Diligence and capability to work at a steady pace within a busy environment   Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business. Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company.  If you have what it takes to be part of Peak, click APPLY! Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.  
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