IT Service Delivery Manager

  • Be-IT
  • Other
  • 18/07/2020
Information Technology

Job Description

Service Delivery Manager - Permanent


What will I be doing?

You will be working with one of the largest Microsoft Gold Partner consultancy firms in Scotland. The role of Service Delivery Manager is a varied one, giving you responsibility for the provision of the managed service to clients. The role requires a good mix of IT management skills and technical ability. You'll get the opportunity to work in partnership with clients, whilst interacting with 3rd party suppliers and stakeholders daily.

What do I need to succeed? 

We are looking for someone who has –

Knowledge of ITIL Methodologies
Experience of dealing with both internal and external stakeholders
Proven track record working towards SLA's.
Experience with Microsoft technologies (Windows server, SQL server, Exchange server and Lync)
Experience working within a fast-paced environment, ideally a managed services environment.

Tech Desirables –

Microsoft Systems Centre suite (Operations Manager, Service Manager, Configuration Manager, Data Protection Manager and Virtual Machine Manager)
Core Microsoft Server Product experience (Windows server, SQL Server, Exchange Server and Lync)
Microsoft Desktop Deployment and support
Knowledge of networking / routing would be an advantage

Tell me a bit more about the company.

This company is a hugely successful I.T consultancy based in the heart of Edinburgh though role may require some travel. You will be provided ongoing support, training and development to allow you to develop your skills and shape the career you really want. They operate a relaxed, informal and supportive environment, but take their work and progress very seriously.


For immediate consideration, please email your CV or call Freddie Kydd for further discussion

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