272 job(s) at Arnold Clark

Arnold Clark West Scotland
15/06/2019
Mechanics, it wouldn’t work without you. Fixing cars is one of the most varied, challenging and important things you can do at Arnold Clark. Without our mechanics, our business would come to a standstill. That’s why we need you. As a mechanic, you’ll safely prepare our customers’ cars for the road ahead. You’ll care – really care – about every detail, and take pride in doing a meticulous job. Above all, you’ll want to be part of a capable, motivated team who feel the same way. In return for your skills, you can expect industry leading rewards, including flexible hours for a great work-life balance, a bonus scheme and cover for your tools. We’ll also support you with training, and recognise your hard work with a clear career progression path to help you realise your ambitions. And every day in the job, you’ll get the chance to work on an incredible range of manufacturers and models, developing your skills and staying up to date with the very latest in vehicle technology. If this sounds like the career fix you need, here’s what we need from you… Day-to-day duties Carrying out servicing, repairs and maintenance to high standards. Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately, using computer-based diagnostic equipment. Repairing or replacing broken or defective parts and resolving defects. Carrying out DVSA vehicle testing (if authorised). Road testing vehicles to check repairs. Maintaining equipment and making sure tools are in good condition. Following checklists to ensure all procedures are completed. Completing all documentation to the required standard. Essential skills A certificate in Light Vehicle Maintenance Level 3 and solid work experience in the automotive industry. The ability to work in a competent and efficient manner on your own or part of a busy team. Strong communication skills. Good attention to detail. The ability to carry out work to high standards to deadlines. A proactive and enthusiastic approach. The ability to accurately follow written and spoken instructions. A full driving licence. Your technical skills will be rewarded with a competitive salary, training opportunities and excellent working conditions. You’ll also receive life assurance, private health care and generous employee discounts on new and used cars. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark East Scotland
15/06/2019
We’re recruiting for a motivated and professional Vehicle Progressor to work at our Motorstore/Fiat branch in Sighthill, Edinburgh. Hours Full time, Monday-Friday, 8am-5.30pm. About the role As our Vehicle Progressor, you’ll be required to book cars in and out of workshops, ensure an efficient flow of vehicles is sustained and check that all vehicles are maintained to a consistently high standard. The right person for the role will be self-motivated and able to communicate well with others. You’ll be able to interact in a highly professional manner at all times. Day-to-day duties Receiving all new and used vehicles from outside suppliers and ensuring that relevant delivery document is signed, dated and any damage noted and claimed for. Carrying out a full vehicle appraisal on all vehicles as soon as they are in stock. Taking photos/videos of stock for website and any claims procedures. Ensuring all vehicles are ready for customer handovers and delivery. Essential skills A full driving licence. Confidence with IT systems. An interest in photography and media. Organisational skills. The ability to prioritise your workload. In return for your skills, you’ll receive one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous employee retail discounts. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
15/06/2019
We’re recruiting for an organised and efficient Trade Administrator to work in our busy Motherwell Motorstore. About the role As a Trade Administrator, you’ll play a key role in the smooth day-to-day running of the Group Trade Department, helping to arrange the purchase of customer cars. You’ll have a wide range of responsibilities, including authorising confidential paperwork, booking used vehicles into stock and accurately invoicing other branches. You’ll be a conscientious and trustworthy team player with fantastic attention to detail and great communication skills, who thrives on working in a fast-paced environment. Day-to-day duties Data entry, buying vehicles and invoicing. Checking and authorising deals and paperwork. Authorising customer payments and settling finance agreements. Answering telephone and email enquiries. Booking hotels as required. Running weekly and monthly reports. Essential skills Excellent communication and influencing skills. High level of accuracy and attention to detail. Polite and professional telephone manner. Knowledge of Microsoft Office, particularly Outlook and Excel. High levels of organisation. In return for your administrative skills, you’ll receive one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and preferential rates on new and used cars. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.
Arnold Clark Central Scotland
15/06/2019
We’re recruiting for a Showroom Host at our popular branch in Stirling. Hours Full time, Monday - Friday 8.00am - 6.00pm.  About the role At Arnold Clark, we believe that first impressions count and that outstanding service should be begin the moment our customers enter the showroom. As a Receptionist/Showroom Host, you’ll greet our customers both face-to-face and on the phone in a friendly and professional way. From putting them in touch with the right person to offering them a cup of tea and a place to sit, you’ll be able to deliver fantastic customer service, stay on top of daily admin and maintain branch standards with enthusiasm and a smile. Day-to-day duties Acting as the first point of contact for our customers, in person or on the phone. Managing a large volume of customer calls via a busy switchboard and dealing with enquiries effectively and efficiently. Making sure the branch is kept tidy and presentable and that customers are well taken care of. Assisting with general administrative duties when required. Going the extra mile for customers and working positively and proactively as part of a team. Essential skills Previous experience in a similar customer service role. Excellent interpersonal skills. Polite, helpful professional telephone manner and appearance. High standards of organisation and the ability to multi-task. A genuine interest in delivering great service and going the extra mile for customers. Able to answer calls and carry out admin duties with accuracy and attention to detail. Ability to work independently and as part of a team. Good standards of computer literacy, and knowledge of Microsoft Office. In return for your customer service skills, you’ll receive excellent working conditions, training and one of the best employee benefit packages in the industry, including free private healthcare, life assurance and generous discounts on new and used cars. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  
Arnold Clark Central Scotland
15/06/2019
Finally. A car sales job that sells itself. Forget suits, ties and devoting your entire life to the showroom floor. Instead, say hello to a car sales role that gives you permission to be yourself, showcase your amazing customer service skills and enjoy every working day to the full. As an Arnold Clark Product Consultant at Stirling Mazda, you’ll help us to shake off all those outdated car industry clichés and drive modern car retailing towards a diverse and exciting future. From our comfortable uniforms and range of staff benefits to our five-day working week commission structure, we’re giving you all the tools to succeed – and still enjoy your life outside work. You also don’t need to be a car fanatic to be a Product Consultant (although we like those, too!) All we ask is that you love helping people, have buckets of energy and enthusiasm and can rise to any challenges along the way. Sound like you? Here’s what you’ll do. Deliver outstanding, 5-star service for every customer – that means going the extra mile for everyone who walks through the door. Build and maintain lasting and sincere relationships with customers, both in person and over the phone. Sell the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list. Go out of your way to get customers excited about our incredible range of new and used cars. Shine on camera, as you create and send personalised video presentations to potential customers. Co-ordinate the order and delivery of vehicles and keep everything running smoothly. Meet those monthly sales expectations and customer experience standards like a boss. Work as part of a dynamic team to make sure deadlines are met and we always make good on our promises. Stay in touch with our customers to offer them a great aftersales experience. Make sure you’re on the ball, honest and reliable, staying fully compliant with Finance Conduct Authority legislation. What we need from you… Whether you’ve worked in retail, a call centre or a sales environment, you’ll need a proven ability to deliver fantastic customer service. It’s been the foundation of the company since 1954. Fantastic communication, organisation and people skills – we want people who love what they do! Bags of energy and enthusiasm. An understanding that being organised and remembering the little details helps us to deliver our promises and exceed expectations. The desire to have a career that’s lasting and fulfilling. A full driving licence.  If you think you’re the right person for this fantastic new opportunity, apply online now. We’re looking forward to meeting you. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  
Arnold Clark North Scotland
15/06/2019
We’re recruiting for a friendly and efficient Driver for our branch in Inverness Hours Full time, Monday – Thursday 8am – 4.30pm. Friday shifts 8am – 3.30pm About the role As a Driver for Arnold Clark, it will be your job to deliver cars to and from our branches. You’ll also help with handing vehicles over to our customers accepting delivering of their new contract hire vehicles. This is a customer facing role that would ideally suit somebody with a positive and friendly attitude, who is an experienced driver has a genuine drive to exceed customer expectations. Day-to-day duties Delivering cars to other branches Delivering and collecting lease cars from our customers Demonstrating the basic vehicle controls on new vehicles Inspecting our end of lease cars   Essential skills A full, clean driving licence held for a minimum of one year. Fantastic customer service skills The ability to work as part of a team. Attention to detail. Basic computer and mobile device knowledge. A high level of accuracy in checking cars. The successful candidate will receive one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous staff discounts. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. Only successful candidates will be contacted for interview.
Arnold Clark West Scotland
15/06/2019
We are looking for an enthusiastic and motivated Valeter to join our Linwood Hyundai/Kia branch. Hours Monday - Friday 8.30am - 5.00pm and alternate Saturdays 8.00am - 1.00pm. About the role As an Arnold Clark Valeter, you’ll be responsible for ensuring all our vehicles are presented in sparkling condition. This position will be a perfect fit for someone who enjoys working in an active, physical role, has meticulous attention to detail and is a fantastic team player. Day-to-day duties Cleaning sold and stock vehicles to a high standard. Cleaning vehicles externally with a high-powered pressure washer. Using a high-powered vacuum to clean and shampoo vehicle interiors. Working with a polishing/buffing machine to enhance bodywork. Complying with health and safety procedures while working with chemicals. Making sure that all equipment and machinery is properly maintained and secure at all times, reporting any defects and complying with manufacturers’ instructions and PPE recommendations. Working to set timeframes and targets. Completing a daily record of work completed. Other duties to support the branch as required. Essential skills Full driving licence. High level of attention to detail. Self-motivation with the ability to work as part of a team. The ability to multi-task Willingness to participate in training programmes. Valet experience is preferred, but training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria. Arnold Clark also operates a Valet Academy which all new valet staff will attend. In return, you will benefit from one of the best employee packages in the industry, including extensive training, private healthcare and life assurance. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
14/06/2019
Mechanics, it wouldn’t work without you. Fixing cars is one of the most varied, challenging and important things you can do at Arnold Clark. Without our mechanics, our business would come to a standstill. That’s why we need you. As a mechanic, you’ll safely prepare our customers’ cars for the road ahead. You’ll care – really care – about every detail, and take pride in doing a meticulous job. Above all, you’ll want to be part of a capable, motivated team who feel the same way. In return for your skills, you can expect industry leading rewards, including flexible hours for a great work-life balance, a bonus scheme and cover for your tools. We’ll also support you with training, and recognise your hard work with a clear career progression path to help you realise your ambitions. And every day in the job, you’ll get the chance to work on an incredible range of manufacturers and models, developing your skills and staying up to date with the very latest in vehicle technology. If this sounds like the career fix you need, here’s what we need from you… Day-to-day duties Carrying out servicing, repairs and maintenance to high standards. Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately, using computer-based diagnostic equipment. Repairing or replacing broken or defective parts and resolving defects. Carrying out DVSA vehicle testing (if authorised). Road testing vehicles to check repairs. Maintaining equipment and making sure tools are in good condition. Following checklists to ensure all procedures are completed. Completing all documentation to the required standard. Essential skills A certificate in Light Vehicle Maintenance Level 3 and solid work experience in the automotive industry. The ability to work in a competent and efficient manner on your own or part of a busy team. Strong communication skills. Good attention to detail. The ability to carry out work to high standards to deadlines. A proactive and enthusiastic approach. The ability to accurately follow written and spoken instructions. A full driving licence. Your technical skills will be rewarded with a competitive salary, training opportunities and excellent working conditions. You’ll also receive life assurance, private health care and generous employee discounts on new and used cars. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
14/06/2019
This is a fantastic opportunity for a 18-24 year old interested in building a career within the logistics and distribution industry. About the role As a Driver Apprentice, it will be your job to make sure all customer orders are picked accurately and delivered with professionalism, in a saleable quality. The right person for the job will be able to maintain effective working relationships with both customers and colleagues. You’ll be able to overcome any setbacks with resolve and determination, be a good timekeeper and a natural team player. Day-to-day duties Picking and delivering orders with high standards of customer service. Maintaining and enhancing effective working relationships with both customers and colleagues. Handling customer queries wherever possible, and reporting back to maximise customer satisfaction. Maintaining and monitoring control of product temperatures, ensuring all correct checks are carried out. Carrying out vehicle checks to ensure roadworthiness. Ensuring your vehicle is clean and tidy. Hours Full time, 40 hours per week with 30 minutes’ lunch break per day. Essential skills A full, clean driving licence held for a minimum of one year. A proactive and positive attitude. Good communication skills and the ability to deliver fantastic customer service. Accuracy with paperwork. The ability to work well as part of a team. Training will be given in: UK Class 2 HGV Licence UK CPC Hazard Perception
Arnold Clark North Scotland
14/06/2019
We’re currently recruiting for a reliable and efficient Sales Driver for our Aberdeen Volvo branch. Hours Full time, Monday – Friday 7.45am – 5pm About the role Our Sales Drivers are responsible for delivering and collecting sold and stock cars from various Arnold Clark sites. They liaise with staff to make sure cars are in great condition before they leave the branch and deliver them safely to where they need to be. This role would suit a reliable and honest person who can work on their own initiative, manage their time well and would enjoy being part of a busy team. Day-to-day duties Collecting and delivering sold and cars already in stock. Checking the condition of cars and updating collection forms before returning them to the branch. Helping our Service department with the delivery and collection of customer cars. Booking in and checking cars. Communicating daily with branch managers and sales staff. Essential skills A full driving licence. Ability to be a reliable and safe driver. Fantastic communication skills. Strong attention to detail and high levels of accuracy. Good timekeeping skills and the ability to manage own workload. Ability to work well with others. In return you’ll receive one of the best employee benefits packages in the industry, including private healthcare, life assurance and preferential rates on new and used cars. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
14/06/2019
This is a fantastic opportunity for a 16-19 year old interested in building a career within the automotive industry whilst gaining a recognised qualification Job Overview The Modern Apprenticeship Programmes allow apprentices to work full time and have the opportunity to earn while they learn and to put theory into practice within an automotive training environment. As well as attending the training centre for week block release of training, regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship. What Might a Typical Day in this Job look like? You will train in all aspects of heavy vehicle repair and maintenance including vehicle servicing, MOT preparation, removal, replacement and overhaul of major components and electrical fault diagnostics. What will I learn? Regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship. The Apprenticeship Programmes allow apprentices to work full time and have the opportunity to earn while they learn and to put theory into practice within an automotive training environment, gaining an SVQ Level 3 in Heavy Vehicle Maintenance and Repair. What qualifications or qualities are required? You must have or expect to gain National 4 or above English, Maths, Technical Studies or Craft & Design.  Accredited equivalents will also be accepted It is essential that you are literate, numerate, reliable and keen to learn.
Arnold Clark North Scotland
14/06/2019
Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for Product Geniuses to create an exceptional customer experience in-branch and help customers get excited about our products. Hours You'll work a 5-day week on a set rota that includes weekends (44 hours per week). About the role Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle – they’re our in-branch experts. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. Day-to-day duties Helping your branch with various marketing activities – from snapping great stock images of our products to dreaming up inspiring content for our social media platforms. Preparing the showroom and cars for the day ahead. Organising and accompanying customers on test-drives. Swotting up on our vehicles and manufacturers. Learning about our products so you can help our customers find the perfect fit. Providing relevant information and being there for our customers with all the answers. Essential skills You’ll be a confident communicator who understands that a positive attitude gets great results. Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons. A full driving licence. As happy working on your own initiative as you are in a team. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player. If you make the cut, you’ll benefit from excellent working conditions, extensive training, life assurance and private health care – making our package one of the best in the industry. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
14/06/2019
We’re currently recruiting for an experienced Network Engineer to join our team at Kilbirnie Street, Glasgow. Hours Full time, Monday – Friday, 8.30am – 5.00pm. Flexible working is available with this role About the role As a Network Engineer for Arnold Clark, you’ll play a key role in our network team, which operates and manages a large geographical infrastructure, consisting of two core datacentres serving over 250 branch sites across the UK. You’ll be responsible for the design, deployment and management of the network infrastructure and its related services, including LAN/WAN/WLAN, firewalls, load balancers and datacentres, and provide connectivity to various cloud platforms such as AWS and Azure. The ideal candidate will have excellent communication skills and previous experience in providing solutions across a range of network infrastructure systems is essential. Day-to-day-duties Helping the team to deliver new and innovative solutions: current projects include SDWAN, Wireless Networking, Datacentre HA, and Azure Express routing. Collaborating with the other infrastructure teams (Server Platforms, Unified Comms and DBAs). Assisting the Technology Change project managers to deliver projects, acting as a technical lead. Liaising with the operations teams to resolve network-related incidents from a third-line perspective. Working with the DevOps/ArchOps teams to provide designs and solutions for cloud connectivity and resilience. Designing and configuring network security implementations. Delivering HLD/LLDs in line with the company’s technology road map. Essential skills Expertise in LAN, WAN, routing/switching, firewalls, Load Balancer and other network infrastructure technologies within an Enterprise IT framework. The ability to provide network solutions (designing, implementing, testing) across a range of network infrastructure systems. Hands-on experience in some of or all following areas: VSS, data centre technologies, HSRP, QoS, VoIP (Cisco), DMVPN, SSL VPN/Ipsec VPN, wireless technologies, DHCP management, firewall skills, IPS/IDS, Internet proxy, load balancers, WAAS, WCCP, VPLS/MPLS services. The ability to communicate well with stakeholders and senior management. Nice to have (but not essential) Experience of HP Aruba Switching and Routing infrastructure Knowledge of F5 Load Balancer configuration and management, Fortinet Firewall configuration and management, SDWAN. An understanding of wireless infrastructure Experience of implementing / designing and supporting network technologies within AWS, Azure, deploying infrastructure as code (terraform/ansible). CCNP/CCDP/CCIE-level certification. In return for your technical skills, you’ll receive a competitive salary and one of the best employee benefits packages in the automotive industry, including flexitime, a lunch subsidy and free private healthcare. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
14/06/2019
We’re looking for an experienced 1st Line Technical Support Analyst to work in our IT Department at Kilbirnie Street, Glasgow. Hours Full time, Monday – Friday, 37.5 hours from 7.00am – 6.00pm. You will be required to provide rotational weekend cover (1 in 4) and overtime will be paid. About the role Arnold Clark’s IT department is responsible for delivering technical solutions across our rapidly growing business. Providing 1st line support to over 12,500 staff across 180 branches, you will be joining a team of analysts responding to incidents and completing requests both over the telephone and via our ITSM self-service portal. The ideal candidate will have previous experience of working in a busy IT support desk environment. You’ll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications. Day-to-day duties • Providing 1st line user, hardware and software support to Arnold Clark employees in branches across the UK, via our busy IT support desk, our incident and request management system (LANDesk) and on the phone. • Writing and updating technical information. • Acting as a single point of contact for phone calls and emails from staff regarding IT issues and queries. • Providing timely, first-time call resolution for technical support issues while following company policies and standards. • Accurately logging and monitoring all incidents to help identify potential problem trends. • Escalating incidents to our 2nd line teams. • Ensuring the appropriate incident management and request fulfilment processes are followed effectively. • Engaging in continuous service improvement initiatives to support business objectives. • Ensuring that the appropriate escalation path is followed for priority incidents and requests. • Working with the relevant teams to create training documentation and user guides regarding the use of Arnold Clark bespoke applications. Essential skills • A general knowledge of IT systems and infrastructure with an ability to learn new tools/areas quickly. • Strong knowledge of Microsoft-based operating systems and suites. • Knowledge or experience of Active Directory/Exchange. • Understanding of ITIL best practice for service desk and ITIL service management. • Analytical thinking/decision making skills. • Ability to provide high quality service delivery and customer satisfaction. • The flexibility to handle rapidly changing priorities. • Ability to communicate clearly and effectively with technical and non-technical staff. In return for your skills, you will be offered a competitive salary, plus benefits including private healthcare, life assurance and generous employee discounts. This role offers good opportunities for progression, and we will provide training and career development. Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check.
Arnold Clark West Scotland
13/06/2019
We’re recruiting for committed and customer focused Parts Advisors for our branches across the UK. Hours Monday – Thursday 8.30am – 5.30pm, Friday 8.30am - 4.30pm and rotational Saturdays 8.00am - 4.30pm. Location Bearsden Renault/Dacia About the role Arnold Clark Parts Advisors play a vital role in the daily running of our Parts departments, communicating effectively between customers and staff and making sure that the right parts are found for the job. You will be a fantastic team player with great interpersonal skills and a commitment to learning and developing in your role. High levels of organisation and attention to detail are required, as well as the ability to work well under pressure while delivering excellent customer service. Day-to-day duties Working with customers to meet their requirements and giving advice on additional parts and services. Matching orders against stock items and sourcing parts, while offering competitive prices. Working as a team and independently to reach set goals and KPIs. Delivering fantastic customer service while remaining efficient and focused on your tasks. Incoming and outgoing call handling, face-to-face transactions and IT-based communications. Managing goods in and out. Working with suppliers, placing orders or returns and processing paperwork accurately. Cash handling. Essential skills Modern apprenticeship or equivalent qualification in Vehicle Parts. A high level of accuracy with the ability to multi-task efficiently. High standards of self-discipline and organisation. Excellent communication and influencing skills. Good levels of computer literacy. Proven customer service and call handling skills. A proactive and positive approach, with the motivation to succeed. Ability to work both independently and as part of a busy team. Nice to have (but not essential) Previous experience of dealer management and parts catalogue systems. Previous warehouse or logistics experience. Knowledge of health and safety regulations. A full driving licence. In return for your skills, you’ll receive extensive training at our Parts Academy and lots of opportunities for job progression. You’ll also enjoy one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous staff retail discounts. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
13/06/2019
We’re recruiting for a Receptionist at our popular Linwood Hyundai/Kia branch Hours Full time, Monday - Friday 8.00am - 5.30pm About the role At Arnold Clark, we believe that first impressions count and that outstanding service should be begin the moment our customers enter the showroom. As a Receptionist, you’ll greet our customers both face-to-face and on the phone in a friendly and professional way. From putting them in touch with the right person to offering them a cup of tea and a place to sit, you’ll be able to deliver fantastic customer service, stay on top of daily admin and maintain branch standards with enthusiasm and a smile. Day-to-day duties Acting as the first point of contact for our customers, in person or on the phone. Managing a large volume of customer calls via a busy switchboard and dealing with enquiries effectively and efficiently. Making sure the branch is kept tidy and presentable and that customers are well taken care of. Assisting with general administrative duties when required. Going the extra mile for customers and working positively and proactively as part of a team. Essential skills Previous experience in a similar customer service role. Excellent interpersonal skills. Polite, helpful professional telephone manner and appearance. High standards of organisation and the ability to multi-task. A genuine interest in delivering great service and going the extra mile for customers. Able to answer calls and carry out admin duties with accuracy and attention to detail. Ability to work independently and as part of a team. Good standards of computer literacy, and knowledge of Microsoft Office. In return for your customer service skills, you’ll receive excellent working conditions, training and one of the best employee benefit packages in the industry, including free private healthcare, life assurance and generous discounts on new and used cars. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.          
Arnold Clark East Scotland
13/06/2019
We are looking for an enthusiastic and motivated Driver/Valeter to join our Edinburgh Sighthill Motorstore. Hours Full Time, 40 hours per week. About the role As an Arnold Clark Driver/Valeter, you’ll be responsible for ensuring all our vehicles are presented in the best possible condition. This position will be a perfect fit for someone who enjoys working in an active, physical role, has excellent attention to detail and is a fantastic team player. Day-to-day duties Cleaning sold and stock vehicles to a high standard. Cleaning vehicles externally with a high-powered pressure washer. Using a high-powered vacuum to clean and shampoo vehicle interiors. Working with a polishing/buffing machine to enhance bodywork. Complying with health and safety procedures while working with chemicals. Making sure that all equipment and machinery is properly maintained and secure at all times, reporting any defects and complying with manufacturers’ instructions and PPE recommendations. Working to set timeframes and targets. Completing a daily record of work completed. Other duties to support the branch as required. Essential requirements A full driving licence. High level of attention to detail. Self-motivation with the ability to work as part of a team. The ability to multi-task Willingness to participate in training programmes. Valet experience is preferred, but training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria. Arnold Clark also operates a Valet Academy which all new valet staff will attend. In return, you will benefit from one of the best employee packages in the industry, including extensive training, private healthcare and life assurance. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Arnold Clark West Scotland
13/06/2019
Finally. A car sales job that sells itself. Forget suits, ties and devoting your entire life to the showroom floor. Instead, say hello to a car sales role that gives you permission to be yourself, showcase your amazing customer service skills and enjoy every working day to the full. As an Arnold Clark Product Consultant at our Linwood Ford branch, you’ll help us to shake off all those outdated car industry clichés and drive modern car retailing towards a diverse and exciting future. From our comfortable uniforms and range of staff benefits to our five-day working week commission structure, we’re giving you all the tools to succeed – and still enjoy your life outside work. You also don’t need to be a car fanatic to be a Product Consultant (although we like those, too!) All we ask is that you love helping people, have buckets of energy and enthusiasm and can rise to any challenges along the way. Sound like you? Here’s what you’ll do. Deliver outstanding, 5-star service for every customer – that means going the extra mile for everyone who walks through the door. Build and maintain lasting and sincere relationships with customers, both in person and over the phone. Sell the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list. Go out of your way to get customers excited about our incredible range of new and used cars. Shine on camera, as you create and send personalised video presentations to potential customers. Co-ordinate the order and delivery of vehicles and keep everything running smoothly. Meet those monthly sales expectations and customer experience standards like a boss. Work as part of a dynamic team to make sure deadlines are met and we always make good on our promises. Stay in touch with our customers to offer them a great aftersales experience. Make sure you’re on the ball, honest and reliable, staying fully compliant with Finance Conduct Authority legislation. What we need from you… Whether you’ve worked in retail, a call centre or a sales environment, you’ll need a proven ability to deliver fantastic customer service. It’s been the foundation of the company since 1954. Fantastic communication, organisation and people skills – we want people who love what they do! Bags of energy and enthusiasm. An understanding that being organised and remembering the little details helps us to deliver our promises and exceed expectations. The desire to have a career that’s lasting and fulfilling. A full driving licence. If you think you’re the right person for this fantastic new opportunity, apply online now. We’re looking forward to meeting you. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  
Arnold Clark West Scotland
13/06/2019
We’re recruiting for committed and customer focused Parts Advisors for our branches across the UK. Location Bishopbriggs Renault/Dacia Hours Monday – Thursday 8.15am – 4.45pm and Friday 8.15am - 3.45pm and Every second Saturday 8.00am - 12.00noon About the role Arnold Clark Parts Advisors play a vital role in the daily running of our Parts departments, communicating effectively between customers and staff and making sure that the right parts are found for the job. You will be a fantastic team player with great interpersonal skills and a commitment to learning and developing in your role. High levels of organisation and attention to detail are required, as well as the ability to work well under pressure while delivering excellent customer service. Day-to-day duties Working with customers to meet their requirements and giving advice on additional parts and services. Matching orders against stock items and sourcing parts, while offering competitive prices. Working as a team and independently to reach set goals and KPIs. Delivering fantastic customer service while remaining efficient and focused on your tasks. Incoming and outgoing call handling, face-to-face transactions and IT-based communications. Managing goods in and out. Working with suppliers, placing orders or returns and processing paperwork accurately. Cash handling. Essential skills Modern apprenticeship or equivalent qualification in Vehicle Parts. A high level of accuracy with the ability to multi-task efficiently. High standards of self-discipline and organisation. Excellent communication and influencing skills. Good levels of computer literacy. Proven customer service and call handling skills. A proactive and positive approach, with the motivation to succeed. Ability to work both independently and as part of a busy team. Nice to have (but not essential) Previous experience of dealer management and parts catalogue systems. Previous warehouse or logistics experience. Knowledge of health and safety regulations. A full driving licence. In return for your skills, you’ll receive extensive training at our Parts Academy and lots of opportunities for job progression. You’ll also enjoy one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous staff retail discounts. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  
Arnold Clark West Scotland
13/06/2019
Spray Painting Apprentice This is a fantastic opportunity for a 16-19 year old interested in building a career within the automotive industry whilst gaining a recognised qualification Job Overview The Modern Apprenticeship Programmes allow apprentices to work full time and have the opportunity to earn while they learn and to put theory into practice within an automotive training environment. As well as attending the training centre for week block release of training, regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship. What Might a Typical Day in this Job look like? You will be based in the paint shop and will learn all aspects of preparing vehicle surfaces for masking, priming and painting before buffing and polishing the paintwork of the panel to suitable finish. What will I learn? Regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship. You will train through GTG to SVQ Level 3 in Vehicle Refinishing. What qualifications or qualities are required? You must have or expect to gain National 4 or above in English, Maths, and a Science or Craft subject. Standard Grade 1-4 and Intermediates are also accepted. It is essential that you are literate, numerate, reliable and keen to learn