This is a fantastic opportunity to join a rapidly growing area within our business where you will be responsible for managing the sale of New Business contracts across our customer portfolio. You will bring experience of working within a targeted sales environment, fantastic communication skills and the ability to work as part of a high performing team.
The key objective of the role is to achieve sales growth and profitability for the assigned UK and European territories and achieve/exceed annual sales targets as directed. There is room for exceptional growth within this division, and this role presents an excellent opportunity for an ambitious sales driven individual.
In this role, reporting to the Head of Service Sales - EMEA, responsibilities include, but are not limited to:
Proactively generating new customer leads and selling Peak Scientific service products to end user
Initiating contact with identified prospects by “warm/cold calling” and emailing to determine potential interest in Peak services
Using a variety of prospecting techniques such as telephone, e-mail and field visits to maximise opportunities
Developing relationships and rapport with customers to grow and maximise service revenue
Creating new business sales quotations
Working closely with Territory sales personnel to develop business-specific relationships and develop cross-functional territory plans
Working with company CRM systems to manage all relevant customer information, orders and quotations
Actively forecast and manage opportunity/sales funnel by tracking all activities and customer interactions completely in the CRM system
With strong sales experience, ideally in an end user inside B2B sales role, you will have excellent organisational skills with the ability to manage and maintain large quantities of data. You will also be customer focussed and able to build relationships and gain trust over the phone/email. Experience of Microsoft Office is essential – particularly Excel and knowledge of a CRM system would be advantageous.
Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
23/05/2022
This is a fantastic opportunity to join a rapidly growing area within our business where you will be responsible for managing the sale of New Business contracts across our customer portfolio. You will bring experience of working within a targeted sales environment, fantastic communication skills and the ability to work as part of a high performing team.
The key objective of the role is to achieve sales growth and profitability for the assigned UK and European territories and achieve/exceed annual sales targets as directed. There is room for exceptional growth within this division, and this role presents an excellent opportunity for an ambitious sales driven individual.
In this role, reporting to the Head of Service Sales - EMEA, responsibilities include, but are not limited to:
Proactively generating new customer leads and selling Peak Scientific service products to end user
Initiating contact with identified prospects by “warm/cold calling” and emailing to determine potential interest in Peak services
Using a variety of prospecting techniques such as telephone, e-mail and field visits to maximise opportunities
Developing relationships and rapport with customers to grow and maximise service revenue
Creating new business sales quotations
Working closely with Territory sales personnel to develop business-specific relationships and develop cross-functional territory plans
Working with company CRM systems to manage all relevant customer information, orders and quotations
Actively forecast and manage opportunity/sales funnel by tracking all activities and customer interactions completely in the CRM system
With strong sales experience, ideally in an end user inside B2B sales role, you will have excellent organisational skills with the ability to manage and maintain large quantities of data. You will also be customer focussed and able to build relationships and gain trust over the phone/email. Experience of Microsoft Office is essential – particularly Excel and knowledge of a CRM system would be advantageous.
Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Accounts Payable and Expenses Manager
Work Pattern: Full time, permanent role with hybrid working 3 days in the office/2 days working from home
As a result of an internal move, an opportunity has arisen for an Accounts Payable and Expenses Manager to manage the UK Accounts Payable team (circa 3). Reporting to the UK Financial Controller , you will be responsible for UK payments for all purchase invoices, implementing a Purchase to Pay policy and managing foreign payments for multiple entities.
In addition you will be responsible for:
Providing information on expected cash payments for the purposes of cash flow reporting and meeting FX hedging requirements
Providing weekly reports of amounts outstanding on an aged basis with commentary on status and next steps
Managing agreed escalation process for accounts payable including the communications and actions required for problem accounts
Undertaking complex reconciliations when required to agree balances due to suppliers
Assisting the wider Finance team with Accounts Payable related queries and concerns
Ensuring that month end reporting from Concur is issued in a timely and accurate manner
The successful candidate will have overall AP finance process knowledge and experience including reconciliations and management of expense management systems and policies. Ideally you will have previous experience of working within a fast-paced engineering environment.
You will also possess:
Proven track record of ability to prioritise own workload with that of wider team and business
Exceptional organisational skills with an adaptable approach to business change
Experience of working with an integrated ERP/SAP system would be highly desirable
Experience of improving effectiveness and efficiencies of operational Purchase Ledger team
Our values at Peak are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
22/05/2022
Accounts Payable and Expenses Manager
Work Pattern: Full time, permanent role with hybrid working 3 days in the office/2 days working from home
As a result of an internal move, an opportunity has arisen for an Accounts Payable and Expenses Manager to manage the UK Accounts Payable team (circa 3). Reporting to the UK Financial Controller , you will be responsible for UK payments for all purchase invoices, implementing a Purchase to Pay policy and managing foreign payments for multiple entities.
In addition you will be responsible for:
Providing information on expected cash payments for the purposes of cash flow reporting and meeting FX hedging requirements
Providing weekly reports of amounts outstanding on an aged basis with commentary on status and next steps
Managing agreed escalation process for accounts payable including the communications and actions required for problem accounts
Undertaking complex reconciliations when required to agree balances due to suppliers
Assisting the wider Finance team with Accounts Payable related queries and concerns
Ensuring that month end reporting from Concur is issued in a timely and accurate manner
The successful candidate will have overall AP finance process knowledge and experience including reconciliations and management of expense management systems and policies. Ideally you will have previous experience of working within a fast-paced engineering environment.
You will also possess:
Proven track record of ability to prioritise own workload with that of wider team and business
Exceptional organisational skills with an adaptable approach to business change
Experience of working with an integrated ERP/SAP system would be highly desirable
Experience of improving effectiveness and efficiencies of operational Purchase Ledger team
Our values at Peak are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
In this key role for Peak Scientific, you will be responsible for driving the Safety Culture; co-ordinating supporting and advising the business on all aspects with regards to H&S and the H&S management systems. You will be heavily involved in establishing, managing and monitoring standards, processes, communications, training and systems to ensure all responsibilities associated with H&S within Peak Scientific, both locally and globally, are adhered to.
Your duties will include:
Ensuring a safe workplace environment without risk to health
Leading on H&S improvements and initiatives including the attainment of ISO45001 accreditation
Ensuring completion and regular review of risk assessments for all work equipment and operations
Ensuring that safety inspections are carried out and recorded
Establishing a full programme of documented H&S inspections, audits and checks and facilitate internal and external audits including ISO45001, PUWER, COSHH & NEBOSH
Establishing a suite of H&S training, liaising with external providers in the provision of training programmes and ensure full and accurate training records are maintained across the company
The successful candidates will be NEBOSH qualified or ideally working towards accreditation. You’ll have proven experience in a similar role where you’ve improved safety culture whilst implementing H&S improvements. You will be confident, flexible and able to communicate effectively at all levels within the business.
You will also possess:
Ability to work in and adapt to a rapidly changing environment
Self-motivation with ability to work on own initiative
COSHH Trained Provision of advice to managers/supervisors
Experience of formulating, implementing and revising H&S policies and procedures to ISO 45001/ISO9001
Member of institute of Occupational Safety & Health (IOSH) desirable
Strong, professional communication skills with an assertive but calm demeanour
Ability to interpret legislation, regulation and clauses of ISO standards and apply understanding to Peak processes
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer is a hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
12/05/2022
In this key role for Peak Scientific, you will be responsible for driving the Safety Culture; co-ordinating supporting and advising the business on all aspects with regards to H&S and the H&S management systems. You will be heavily involved in establishing, managing and monitoring standards, processes, communications, training and systems to ensure all responsibilities associated with H&S within Peak Scientific, both locally and globally, are adhered to.
Your duties will include:
Ensuring a safe workplace environment without risk to health
Leading on H&S improvements and initiatives including the attainment of ISO45001 accreditation
Ensuring completion and regular review of risk assessments for all work equipment and operations
Ensuring that safety inspections are carried out and recorded
Establishing a full programme of documented H&S inspections, audits and checks and facilitate internal and external audits including ISO45001, PUWER, COSHH & NEBOSH
Establishing a suite of H&S training, liaising with external providers in the provision of training programmes and ensure full and accurate training records are maintained across the company
The successful candidates will be NEBOSH qualified or ideally working towards accreditation. You’ll have proven experience in a similar role where you’ve improved safety culture whilst implementing H&S improvements. You will be confident, flexible and able to communicate effectively at all levels within the business.
You will also possess:
Ability to work in and adapt to a rapidly changing environment
Self-motivation with ability to work on own initiative
COSHH Trained Provision of advice to managers/supervisors
Experience of formulating, implementing and revising H&S policies and procedures to ISO 45001/ISO9001
Member of institute of Occupational Safety & Health (IOSH) desirable
Strong, professional communication skills with an assertive but calm demeanour
Ability to interpret legislation, regulation and clauses of ISO standards and apply understanding to Peak processes
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer is a hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
As part of the Sales Orders Team, the primary purpose of these roles are to support the lead to order process for Generators, Maintenance Contracts and Service Spares orders. To excel in these roles, you will be a pro-active individual with a great eye for detail and the ability to develop strong relationships with a variety of global teams.
Your duties will include:
Smoothly managing the daily generator, contract and service spares orders contributing to accurate and timely processing of purchase orders
Developing strong knowledge and understanding of company pricelists, ensuring correct pricing and discount parameters have been applied and policies adhered to
Working in line with global and corporate pricelists across key accounts and multiple currencies throughout the Peak network
Collaborating with global offices and developing close working relationships across internal departments such as Sales, Service, Product Management, Planning, Logistics and Finance
Liaising daily with the global sales and service team ensuring the accuracy of purchase order information
Communicating any quotation, pricing or process discrepancies to sales person prior to order entry flagging any areas of concern
The successful candidates will be proficient in Microsoft Office Applications and Order Processing and SAP experience is preferred, particularly working knowledge of SAP B1 - strongly desirable. You will be a team player with excellent interpersonal communication skills who will thrive in a fast paced working environment.
You will also possess:
A high attention to detail, a pro-active work ethic and the ability to learn quickly
A willingness to take responsibility and ownership of multiple tasks driving through to completion
The ability to problem solve and find solutions to urgent requests and challenge discrepancies where necessary
A flexible and committed approach, with a desire to meet team KPI’s and company objectives
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer is a hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
04/05/2022
As part of the Sales Orders Team, the primary purpose of these roles are to support the lead to order process for Generators, Maintenance Contracts and Service Spares orders. To excel in these roles, you will be a pro-active individual with a great eye for detail and the ability to develop strong relationships with a variety of global teams.
Your duties will include:
Smoothly managing the daily generator, contract and service spares orders contributing to accurate and timely processing of purchase orders
Developing strong knowledge and understanding of company pricelists, ensuring correct pricing and discount parameters have been applied and policies adhered to
Working in line with global and corporate pricelists across key accounts and multiple currencies throughout the Peak network
Collaborating with global offices and developing close working relationships across internal departments such as Sales, Service, Product Management, Planning, Logistics and Finance
Liaising daily with the global sales and service team ensuring the accuracy of purchase order information
Communicating any quotation, pricing or process discrepancies to sales person prior to order entry flagging any areas of concern
The successful candidates will be proficient in Microsoft Office Applications and Order Processing and SAP experience is preferred, particularly working knowledge of SAP B1 - strongly desirable. You will be a team player with excellent interpersonal communication skills who will thrive in a fast paced working environment.
You will also possess:
A high attention to detail, a pro-active work ethic and the ability to learn quickly
A willingness to take responsibility and ownership of multiple tasks driving through to completion
The ability to problem solve and find solutions to urgent requests and challenge discrepancies where necessary
A flexible and committed approach, with a desire to meet team KPI’s and company objectives
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer is a hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Reporting to the Applications Manager, the successful candidate will be required to provide BAU support and deliver continuous improvements for Peak’s existing SAP B1 solution, across UK, Europe and North America ensuring that service levels are adhered to.
In addition, the Analyst will be part of the SAP B1 project team, rolling out SAP B1 Globally, ensuring project plans are delivered on time and to budget. The Analyst will work within the IT team to develop standards and processes that meet or exceed internal customer expectations.
Your duties will include:
Providing 1st to 3rd line application support for the core SAP B1 solution
Creating and managing Crystal Reports and Layouts as well as SQL queries
Providing Incident/Problem management and Configuration Management support services
Supporting the implementation of system changes, upgrades in line with the change calendar and change control processes
Providing a business analysis service, communicating clearly with customers, ensuring business requirements are fully documented and understood progressing approved changes though to implementation and test
Undertaking regression testing in relation to approved system change requests
Troubleshooting system issues providing resolution to business application issues providing updates as and when required
You will have previous experience in supporting ERP and/or CRM solutions and be proficient with regard SQL. With the ability to work to tight deadlines, you’ll be proficient in the use of Microsoft Office Products and have demonstrable experience of business analytical tools and processes, including data analysis.
You will also possess:
The understanding and awareness of ITIL based service design, transition and operational processes
Understanding of general business practices, preferably within an engineering or manufacturing environment
Ability to resolve complex functional and configuration issues within SLA’s
Experience of business analytical tools and processes, including data analysis
It would also be desirable if you had the following additional Skills & Experience:
SAP B1 ERP
Boyum Usability package and Print & Delivery
Crystal Reporting
360 reporting or similar DW reporting solutions
HANA
Coresuite
Zed Interconnect/Saltbox
REST API technologies
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
02/05/2022
Reporting to the Applications Manager, the successful candidate will be required to provide BAU support and deliver continuous improvements for Peak’s existing SAP B1 solution, across UK, Europe and North America ensuring that service levels are adhered to.
In addition, the Analyst will be part of the SAP B1 project team, rolling out SAP B1 Globally, ensuring project plans are delivered on time and to budget. The Analyst will work within the IT team to develop standards and processes that meet or exceed internal customer expectations.
Your duties will include:
Providing 1st to 3rd line application support for the core SAP B1 solution
Creating and managing Crystal Reports and Layouts as well as SQL queries
Providing Incident/Problem management and Configuration Management support services
Supporting the implementation of system changes, upgrades in line with the change calendar and change control processes
Providing a business analysis service, communicating clearly with customers, ensuring business requirements are fully documented and understood progressing approved changes though to implementation and test
Undertaking regression testing in relation to approved system change requests
Troubleshooting system issues providing resolution to business application issues providing updates as and when required
You will have previous experience in supporting ERP and/or CRM solutions and be proficient with regard SQL. With the ability to work to tight deadlines, you’ll be proficient in the use of Microsoft Office Products and have demonstrable experience of business analytical tools and processes, including data analysis.
You will also possess:
The understanding and awareness of ITIL based service design, transition and operational processes
Understanding of general business practices, preferably within an engineering or manufacturing environment
Ability to resolve complex functional and configuration issues within SLA’s
Experience of business analytical tools and processes, including data analysis
It would also be desirable if you had the following additional Skills & Experience:
SAP B1 ERP
Boyum Usability package and Print & Delivery
Crystal Reporting
360 reporting or similar DW reporting solutions
HANA
Coresuite
Zed Interconnect/Saltbox
REST API technologies
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Customer Experience Specialist
Do you love going the extra mile for customers to provide exceptional service?
Would you thrive working in an exciting customer-centric environment?
Do you have an exceptional work ethic and enjoy working with others in a fast-paced environment?
Are you an excellent communicator with the ability to multi-task and remain calm under pressure?
If you’ve answered yes to the above questions, then we’d love to hear from you!
Ultimately, this role is about working within a team to improve customer experience and loyalty with the goal of increased repeat business and recurring sales revenues within North America. You will be based in our HQ office in Inchinnan, Glasgow.
You will be involved in duties such as:
Creating an exceptional brand and buying experience for Peak’s customers, across all touchpoints including webchat, email and telephone
Providing exceptional customer service by providing knowledgeable answers via phone and email to customer questions about their recent generator orders
Regularly making outbound contact at scheduled intervals to cultivate customer relationships with Peak and survey on satisfaction levels
Qualifying and nurturing new generator customers to create new service sales opportunities
Conducting customer satisfaction calls following any warranty call-out or service contract customer call-out to ensure maximum satisfaction
Supporting and communicating with other internal departments as required to ensure seamless customer experience from order to first service while adhering to best practice
Handling all inbound customer issues, complaints or escalations; ensuring record of resolution in line with company policies and guidelines (being the single point of contact with the North American team)
Actively participating in dialogue with our customers to continually understand their needs
Ideally, you will have a Business or Marketing degree but what’s more important is that you have a natural passion for customer service excellence and understanding of how this leads to repeat business and customer loyalty.
You will also possess:
Ability to communicate effectively with high degree of empathy and good listening skills
Excellent negotiation skills with the ability to engage with people at all levels
Great phone presence and people skills; ability to stay calm and collected under pressure
Ability to multitask and prioritise workload in a fast-paced environment
Willing to learn and be involved in all aspects of the global business, ability to “go with the flow”, desire to grow with the company and not remain static
Experience with CRM platforms and customer support management tools like Zendesk is desired; familiarity and ease with technology
Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Here more from one of our current Customer Experience Specialists!
01/05/2022
Customer Experience Specialist
Do you love going the extra mile for customers to provide exceptional service?
Would you thrive working in an exciting customer-centric environment?
Do you have an exceptional work ethic and enjoy working with others in a fast-paced environment?
Are you an excellent communicator with the ability to multi-task and remain calm under pressure?
If you’ve answered yes to the above questions, then we’d love to hear from you!
Ultimately, this role is about working within a team to improve customer experience and loyalty with the goal of increased repeat business and recurring sales revenues within North America. You will be based in our HQ office in Inchinnan, Glasgow.
You will be involved in duties such as:
Creating an exceptional brand and buying experience for Peak’s customers, across all touchpoints including webchat, email and telephone
Providing exceptional customer service by providing knowledgeable answers via phone and email to customer questions about their recent generator orders
Regularly making outbound contact at scheduled intervals to cultivate customer relationships with Peak and survey on satisfaction levels
Qualifying and nurturing new generator customers to create new service sales opportunities
Conducting customer satisfaction calls following any warranty call-out or service contract customer call-out to ensure maximum satisfaction
Supporting and communicating with other internal departments as required to ensure seamless customer experience from order to first service while adhering to best practice
Handling all inbound customer issues, complaints or escalations; ensuring record of resolution in line with company policies and guidelines (being the single point of contact with the North American team)
Actively participating in dialogue with our customers to continually understand their needs
Ideally, you will have a Business or Marketing degree but what’s more important is that you have a natural passion for customer service excellence and understanding of how this leads to repeat business and customer loyalty.
You will also possess:
Ability to communicate effectively with high degree of empathy and good listening skills
Excellent negotiation skills with the ability to engage with people at all levels
Great phone presence and people skills; ability to stay calm and collected under pressure
Ability to multitask and prioritise workload in a fast-paced environment
Willing to learn and be involved in all aspects of the global business, ability to “go with the flow”, desire to grow with the company and not remain static
Experience with CRM platforms and customer support management tools like Zendesk is desired; familiarity and ease with technology
Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We offer a competitive package, a hybrid working policy so you can split working between home and the office, and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Here more from one of our current Customer Experience Specialists!
We are recruiting a self-motived Product Training Specialist who will be responsible for the design and delivery of training courses to internal stakeholders, distributors, and OEMs from our HQ and Peak global offices. Reporting to the Global Training Manager, this role is Inchinnan based with international travel once restrictions allow.
Duties include:
Providing Technical support to the sales and service teams including assisting at site visits or seminars and exhibitions
Creating monthly reports to the Global Training Manager detailing training activities and customer visits
Developing and maintain training materials including constantly modifying, improving, and amending these materials based on attendee feedback, or product changes and enhancements
Keeping up to date with new products, design changes and communicating them to Peak employees
This role would be highly suited to someone with a Technical background or an experienced Field Service Engineer who is looking for an exciting opportunity to train and develop others. Ideally you will have a strong Electro/Mechanical background and previous experience as a Trainer or Field Service Engineer/Technician with demonstrable experience of working with minimal supervision.
In addition, you should possess:
Providing Technical support to the sales and service teams including assisting at site visits or seminars and exhibitions
Creating monthly reports to the Global Training Manager detailing training activities and customer visits
Developing and maintain training materials including constantly modifying, improving, and amending these materials based on attendee feedback, or product changes and enhancements
Keeping up to date with new products, design changes and communicating them to Peak employees
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work life and fun balance, hybrid working environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
26/04/2022
We are recruiting a self-motived Product Training Specialist who will be responsible for the design and delivery of training courses to internal stakeholders, distributors, and OEMs from our HQ and Peak global offices. Reporting to the Global Training Manager, this role is Inchinnan based with international travel once restrictions allow.
Duties include:
Providing Technical support to the sales and service teams including assisting at site visits or seminars and exhibitions
Creating monthly reports to the Global Training Manager detailing training activities and customer visits
Developing and maintain training materials including constantly modifying, improving, and amending these materials based on attendee feedback, or product changes and enhancements
Keeping up to date with new products, design changes and communicating them to Peak employees
This role would be highly suited to someone with a Technical background or an experienced Field Service Engineer who is looking for an exciting opportunity to train and develop others. Ideally you will have a strong Electro/Mechanical background and previous experience as a Trainer or Field Service Engineer/Technician with demonstrable experience of working with minimal supervision.
In addition, you should possess:
Providing Technical support to the sales and service teams including assisting at site visits or seminars and exhibitions
Creating monthly reports to the Global Training Manager detailing training activities and customer visits
Developing and maintain training materials including constantly modifying, improving, and amending these materials based on attendee feedback, or product changes and enhancements
Keeping up to date with new products, design changes and communicating them to Peak employees
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work life and fun balance, hybrid working environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
Finance Business Partner
Hybrid working – 3 days office based /2 days wfh
An exciting opportunity has arisen for a Finance Business Partner to make a significant contribution to the growth of our award–winning, global technology manufacturing business. Your main responsibility is to produce Management Accounting reports on both current and forecasted financial positions, including the provision of quality in-depth insight and analysis and to assist the Head of Finance for North America, in the day to day support of all finance functions across the US and Canadian entities (end to end process).
The role will be UK based, however you may require to travel to our US based office in Billerica MA.
In addition your key tasks will include –
Preparing and delivering the monthly management account reporting packs
Leading the group audit procedures for the North America region, ensuring region reporting pack is in line with correct group accounting standards and ensuring timely delivery
Managing the monthly and annual ledger close process
Preparing variance and inventory analysis and assisting with physical inventories and cycle counts
Ensuring the accuracy of turnover recorded though analysing order and delivery through to invoice and cash
Supporting and assisting the Head of Finance in the preparation of budgets and review of budget proposals
Providing financial support to the different departments within the company, including providing financial advice and support in terms of budgeting, potential cost savings, day to day spend requirements, periodic performance against forecast and ad hoc advice
Liaising with external advisors on the various tax returns required for US and Canada, providing necessary information as required and ensuring the accuracy and timeliness of tax payments
Implementing and ensuring compliance and provide support on global policies, procedures, guidance documents and internal controls across US and Canada entities
You will be a qualified Accountant with excellent interpersonal and communication skills. Previous experience of working in a fast-paced manufacturing environment would be desirable and it would be highly advantageous if you have knowledge around US/Canada compliance requirements.
You will also possess:
High attention to detail
Experience in budget processes and a track record of improving them
The initiative to drive things forward with a pro-active attitude
Adaptability to change whilst being pro-active with a delivery focus
Ability to balance conflicting requirements
Knowledge and working experience of ERP systems and experience of working with SAP would be beneficial
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer is a fantastic work life balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
25/04/2022
Finance Business Partner
Hybrid working – 3 days office based /2 days wfh
An exciting opportunity has arisen for a Finance Business Partner to make a significant contribution to the growth of our award–winning, global technology manufacturing business. Your main responsibility is to produce Management Accounting reports on both current and forecasted financial positions, including the provision of quality in-depth insight and analysis and to assist the Head of Finance for North America, in the day to day support of all finance functions across the US and Canadian entities (end to end process).
The role will be UK based, however you may require to travel to our US based office in Billerica MA.
In addition your key tasks will include –
Preparing and delivering the monthly management account reporting packs
Leading the group audit procedures for the North America region, ensuring region reporting pack is in line with correct group accounting standards and ensuring timely delivery
Managing the monthly and annual ledger close process
Preparing variance and inventory analysis and assisting with physical inventories and cycle counts
Ensuring the accuracy of turnover recorded though analysing order and delivery through to invoice and cash
Supporting and assisting the Head of Finance in the preparation of budgets and review of budget proposals
Providing financial support to the different departments within the company, including providing financial advice and support in terms of budgeting, potential cost savings, day to day spend requirements, periodic performance against forecast and ad hoc advice
Liaising with external advisors on the various tax returns required for US and Canada, providing necessary information as required and ensuring the accuracy and timeliness of tax payments
Implementing and ensuring compliance and provide support on global policies, procedures, guidance documents and internal controls across US and Canada entities
You will be a qualified Accountant with excellent interpersonal and communication skills. Previous experience of working in a fast-paced manufacturing environment would be desirable and it would be highly advantageous if you have knowledge around US/Canada compliance requirements.
You will also possess:
High attention to detail
Experience in budget processes and a track record of improving them
The initiative to drive things forward with a pro-active attitude
Adaptability to change whilst being pro-active with a delivery focus
Ability to balance conflicting requirements
Knowledge and working experience of ERP systems and experience of working with SAP would be beneficial
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer is a fantastic work life balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
