Peak Scientific Glasgow
An exciting opportunity has arisen for an IT Business Support Analyst to join the team in Inchinnan. The successful candidate will make a significant contribution to our fast-paced manufacturing company which has experienced significant growth in recent years. Reporting to the Head of IT, the job holder will be required to provide support for Peak’s existing SAP S4 solution as well as providing a key role in the transition to SAP Business One (B1). The role will involve supporting the existing solution across the company, ensuring that service levels are adhered to. The Analyst will work within the IT team to develop standards and processes that meet or exceed internal customer expectations. THE ROLE: As the IT Business Support Analyst, responsibilities include, but are not limited to: Providing 1st and 2 nd line application support for the current SAP solution in line with agreed service levels and working practices. Data Migration Activities for the move to the new solution. Creating and manage Crystal Reports/SQL queries and Layouts Maintaining company data standards and identify and implement procedures in areas where improvement in control is required. Supporting implementation of systems changes, upgrades in line with the change calendar and change control processes. Providing a business analysis service, communicating clearly with customers, ensuring business requirements are fully documented and understood progressing approved changes though to implementation and test. Maintaining system and procedural documentation to ISO standard, THE CANDIDATE: You will have previous experience of ERP solutions and an understanding of general business practices, preferably within an engineering or manufacturing environment. You will also have the ability to resolve complex functional and configuration issues within SLA’s. You will have the ability to solve practical business and IT related problems where only standardisation exists. Proficient use of Microsoft Office products is essential. Skills in Crystal reporting, SQL, BI 360 reporting and SAP Business One is desirable. You will be an effective communicator and will actively identify opportunities for added value and innovation. BENEFITS: 31 days annual leave (27 days annual leave + 4 fixed public holidays) Holiday purchase scheme (up to an additional 5 days per annum) Life assurance Weekly onsite subsidised fitness classes (Yoga and HIIT) Free fresh fruit twice a week Cycle to work scheme Birthday gift of chocolates or wine Access to discounted local gym memberships Money towards team building activities THE COMPANY: Peak Scientific Instruments is the global market leader in the design, manufacture and servicing of instrument gas generators for analytical laboratories in the life science and biomedical sectors. Established in the UK in 1997 near Glasgow (Scotland), where its corporate Headquarters, and high-tech manufacturing and R&D facilities reside, Peak is one of Scotland’s fastest-growing manufacturing businesses, with over a decade of sustained high growth and a significant local presence in every continent – including major operations in North America, China and India. There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please click the Apply button.